Privacy Policy

1 Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our services, or when registering for a tour package. The personal information we collect may include the following:

• Personal Identification Details: Name, age, gender, date of birth, and passport details.
• Contact Information: Email addresses, phone numbers, and postal addresses.
• Payment Information: Credit card numbers, bank account details, and billing addresses (processed securely through certified payment gateways).
• Travel Preferences: Dietary requirements, seating preferences, and special health accommodations.

2 How We Use Your Information

We use the personal information collected to facilitate and manage your travel arrangements effectively. Specifically, we use your data to:

• Book flights, hotels, cruises, and local transportation.
• Process visas and travel insurance applications.
• Communicate important updates regarding your itinerary, delays, or cancellations.
• Process payments and issue invoices/receipts.
• Respond to your inquiries and provide customer support.
• Send marketing communications or promotional offers (only if you have opted in).

3 Information Sharing & Disclosure

Kala Tours And Travels does not sell, rent, or trade your personal information to third parties. We only share your information with necessary parties to fulfill your travel bookings:

• Service Providers: Airlines, hotels, transport companies, and local tour guides who require this information to confirm your reservations.
• Government Authorities: Embassies, consulates, and customs authorities for visa processing and regulatory compliance.
• Legal Obligations: We may disclose information if required by law, subpoena, or other legal processes.

4 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5 Cookies & Tracking Technologies

Our website may use "cookies" and similar tracking technologies to enhance your user experience, analyze site traffic, and understand where our audience is coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6 Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to request access to the personal data we hold about you.
• The right to request that we correct any inaccuracies in your personal data.
• The right to request the deletion of your personal data, subject to legal and contractual constraints.
• The right to opt-out of marketing communications at any time.

7 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Any changes will be effective immediately upon posting on our website.